At SkyView Dynamics ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
Information You Provide
When you create an account or use our booking platform, we may collect:
- Name and contact information (email, phone number)
- Project details and service inquiries
- Booking preferences and scheduling information
Automatically Collected Information
We may collect certain information automatically, including:
- Browser type and version
- Device information
- IP address (anonymized)
- Pages visited and time spent on our site
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Schedule and manage bookings
- Improve our website and services
- Send project updates and deliverables
- Comply with legal obligations
3. Analytics & Tracking
We use privacy-friendly analytics tools (such as Plausible Analytics) that do not use cookies and do not collect personal data. These tools help us understand how visitors use our site to improve the user experience.
We do NOT use:
- Google Analytics or similar invasive tracking
- Third-party advertising cookies
- Cross-site tracking or retargeting
4. Data Sharing
We do NOT sell, rent, or share your personal information with third parties, except:
- Service Providers: We use trusted services like Netlify (hosting) and email providers to operate our business. These services have their own privacy policies.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption for all data transmission
- Secure form submission handling
- Regular security updates and monitoring
- Limited access to personal data
6. Client Portals
If you receive access to our client portal, your deliverables are protected by:
- Unique access codes
- Time-limited download links
- No public indexing of client files
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications (if any)
- Object to data processing
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, typically:
- Project Files: 90 days after delivery (unless otherwise agreed)
- Business Records: As required by law
9. Cookies
Our website uses minimal cookies:
- Essential Cookies: Required for site functionality (e.g., admin login)
- No Tracking Cookies: We do not use advertising or tracking cookies
10. Third-Party Services
Our website integrates with:
- Netlify: Hosting and form handling (Privacy Policy)
- Google Fonts: Typography (privacy-friendly implementation)
11. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.